Frequently Asked Questions
Everything you need to know about our services, process, and policies.
Choosing a laundry and dry cleaning service should feel simple, not stressful. Below you'll find clear answers to the questions we hear most from customers across Long Island — covering how our free pickup and delivery works, what makes our chemical-free dry cleaning different, what we charge, and how we handle everything from everyday wash & fold to delicate wedding gowns and leather jackets.
Nami Shirt & Laundry Services has been a family-run business for more than 30 years. That experience shapes every garment we touch and every interaction we have. If your question isn't covered here, we're always a quick call or message away — and you can schedule a free pickup in under a minute when you're ready.
Our Service Promise
Every order is backed by a 100% satisfaction guarantee. If something isn't right, we'll re-clean it at no charge. We treat your clothes the way we'd treat our own — that's been the standard since day one.
Eco-Friendly by Default
Our wet-cleaning process uses water-based, biodegradable detergents instead of harsh solvents. Better for sensitive skin, safer for kids and pets, and gentler on natural fabrics like wool, silk, and cashmere.
Trusted Across Long Island
We serve more than 200 communities across Nassau and Suffolk County, including Huntington, Melville, Dix Hills, Commack, Smithtown, and Northport. Free pickup and delivery, every order.
No Minimums, No Contracts
Whether it's a single shirt or six bags of family laundry, we're happy to help. Schedule one-time service or set up recurring weekly pickups — and pause anytime.
Still Have Questions?
We're here to help. Reach out anytime — or just schedule your first free pickup.